Collections: Album Ordering

Album FAQs

DEPOSIT. If the album is not part of the Collection purchased at the time of booking, a $100.00 deposit is due in order to begin album pre-design work.

PRE-DESIGN. Working with my designer, I will provide the initial album pre-design for your Signature Album. The pre-design will include the images we feel best tell the story of your day. It’s a starting point from which you can make changes, swap images, add pages etc. Pre-design of the album will begin three weeks after the wedding and youwill then have three weeks from the date of the delivery of the pre-design to make revisions to the design.

REVISIONS. Will have two rounds of revisions to the original pre-design available to you. Once we have received your revisions, we will then incorporate them into the final design. Further revisions will only be made if we neglected to incorporate your revisions into the re-design. 

The album pre-design will be sent via an electronic gallery. Revisions can be indicated directly within the gallery where you can specify which images you’d like to replace and any changes you’d like to make to a spread. 

ADDITIONAL REVISIONS. Additional revisions of design will be billed at $300 per revision round, and invoiced to the client in advance of the delivery of the album. Any additional charges, not included in the stated costs of Client’s original event photography agreement must be paid in full in advance of the delivery of the final album.

ALBUM SPREAD. Albums spreads consist of two pages. Additional pages can be added to your album if desired at two pages equally a spread. 

ALBUM OPTIONS. Album options, including but not limited to materials, cover design, paper and finish quality must be chosen within three weeks of delivery of the draft design which can be communicated via email. 

FINAL DECISIONS. Per your contract, I retain the right to make the final decision on all images, album and or any unfulfilled portion of the final package if design revisions or product selections are not made within six months of the wedding date.

PHOTOGRAPHS. I will not use any photographs, other than those over which I have the copyright for, in an print or album.

APPROVAL. Approval for the album design can be indicated directly within the online album gallery. Approval for cover options will be made via email.

ALBUM PRODUCTION. Album production may take approximately twelve to twenty-four weeks from the date the album and any extra payment (if needed) is received. I cannot guarantee delivery times, as aspects of the production process are dependent upon outside vendors and your design approval. I will make every effort to meet the above referenced deadlines throughout the creation process. I want to ensure that you are enjoying your album and reliving your day as soon as possible!

DEFECTS & RETURN POLICY Any and all defects in the quality of the album (not the design), shall be communicated to me within one week of delivery of the final product. I guarantee your satisfaction with your album or heirloom product, if you are unsatisfied with any prints or albums and/or other physical product you have purchased, I will gladly accept the return within thirty days of your receipt of the album or prints. Upon completion of the return procedure and receipt of the returned album or product, I will replace the album or print OR issue you a full refund of the purchase price, whichever you prefer. I do not provide refunds for your original shipping cost unless your order is physically defective in some manner.